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Tu Ciudad

Tu Ciudad

Intelligence at the service of the citizen

TuCiudad is a pioneering project developed by Internalia Group to transform communication between city councils and citizens. It centralizes agenda, mobility, and urban services in a single multilingual, multi-channel, and accessible channel.

  • Instant municipal information via WhatsApp
  • Real-time incident management and reporting
  • Complete guide to mobility, events, and culture
  • Accessible 24/7 in multiple languages

CareOS

24/7 Conversational agents for your company

CareOS is an AI contact center that answers calls, responds to WhatsApp, launches campaigns, and qualifies leads without human intervention. Voice, WhatsApp, CRM, and analytics integrated into a single panel for 100% efficient operations.

CareOS
  • Voice assistant with natural language (Smart IVR)
  • Official WhatsApp Business API integration
  • CRM with unified and omnichannel timeline
  • Automatic outbound campaigns and lead qualification
  • Real-time analytics and reporting
Inside Hotel

Inside Hotel

The intelligent virtual assistant for hotels

Inside Hotel improves the guest experience and optimizes the reception workload. It digitalizes service without changing customer habits, using the most used channel: WhatsApp.

  • Automated management of Room Service and incidents
  • Information on services, SPA, and restaurants
  • Personalized tourist guide and special packages
  • Immediate 24/7 service without reception queues
  • Multilingual for international service

Wortia

An AI that accompanies, informs, and helps citizens and business

Wortia is the advanced conversational intelligence platform from Internalia Group. Designed to offer a human and efficient experience through WhatsApp, it allows automating complex interactions while maintaining closeness and utility.

Wortia
  • Human and empathetic interaction with generative AI
  • Process automation and procedures via WhatsApp
  • Integration with APIs and external systems
  • Scalability for thousands of simultaneous users
  • Monitoring and continuous improvement of the model
EN English
Contact Info
Parque Tecnológico de Andalucía, Málaga, Spain info@internaliagroup.com +34 91 993 1970